Job Description
Are you looking for a rewarding evening part-time job in Georgia? Streamline Solutions is seeking a dedicated Customer Support Specialist to join our growing team. We offer a dynamic work environment where your skills will directly impact our clients' satisfaction. Enjoy the flexibility of evening shifts while building a stable career.
Why Join Us?
- Flexible Scheduling: Work evenings (3:00 PM - 12:00 AM) and feel good about your work-life balance.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Growth Opportunities: Clear pathways for advancement within the company.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Resolve customer issues and complaints with a focus on high retention and satisfaction.
- Document all interactions and updates in the CRM system accurately.
- Collaborate with the morning team to ensure seamless workflow.
- Identify trends in customer feedback and suggest process improvements.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Previous experience in customer service or support roles.
- Strong written and verbal communication skills.
- Proficiency with computers and basic office software.
- Ability to work independently during evening shifts.
- Reliable transportation (if on-site).