Job Description
Join our vibrant team at Urban Oasis Hospitality Group, where exceptional service meets urban sophistication. We're seeking passionate Evening Customer Service Specialists to deliver memorable experiences to our discerning clientele in Chicago's premier hospitality district. This flexible part-time role offers competitive compensation, dynamic work environment, and opportunities for professional growth within a nationally recognized brand.
Responsibilities
- Deliver exceptional customer service with a warm, professional demeanor
- Manage reservations, check-ins, and special requests with precision
- Process payments and maintain accurate transaction records
- Collaborate with cross-functional teams to ensure seamless operations
- Address guest inquiries and resolve concerns promptly
- Uphold brand standards in cleanliness and presentation
- Contribute to a positive, team-oriented atmosphere
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Proficiency with reservation systems and POS technology
- High school diploma or equivalent required
- Detail-oriented with excellent organizational abilities
- Professional appearance and positive attitude