Job Description
Join our prestigious luxury hotel team as an Evening Concierge and become the heart of our guest experience! This part-time evening role offers flexible hours while delivering exceptional service to high-profile international travelers. We're seeking charismatic professionals who thrive in dynamic environments and can create memorable moments for our discerning clientele. Enjoy competitive compensation in one of NYC's most iconic locations with opportunities for advancement into full-time hospitality leadership roles.
Responsibilities
- Provide personalized recommendations for dining, entertainment, and cultural attractions in NYC
- Manage guest requests with precision and discretion, including transportation and reservations
- Maintain comprehensive knowledge of local events, weather conditions, and neighborhood updates
- Collaborate with front desk team to ensure seamless guest check-in/check-out experiences
- Handle guest inquiries via phone, email, and in-person with professionalism and warmth
- Uphold brand standards through meticulous attention to detail in all guest interactions
Qualifications
- Minimum 1 year experience in luxury hospitality or customer service role
- Exceptional communication skills with fluency in English; additional languages valued
- Deep knowledge of New York City attractions, transportation systems, and seasonal events
- Ability to multitask effectively in fast-paced evening environments
- Professional appearance with polished interpersonal demeanor
- Flexible availability including weekends and holidays
- Valid New York State driver's license preferred