Job Description
Join Nashville's premier hospitality destination as an Evening Guest Services Associate! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and the opportunity to work in Nashville's vibrant entertainment district. Perfect for students, artists, or anyone seeking a rewarding part-time opportunity in Music City.
Responsibilities
- Provide exceptional guest service at front desk and concierge stations
- Manage check-in/check-out procedures using property management systems
- Assist with event coordination and venue preparation
- Resolve guest inquiries and ensure satisfaction
- Collaborate with cross-functional teams during peak evening operations
- Maintain cleanliness and organization of public areas
- Process payments and manage cash handling procedures
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with POS systems
- Valid Tennessee driver's license (if driving required)
- Professional appearance and positive attitude
- Ability to stand for extended periods
- High school diploma or equivalent required