Job Description
Join MetroConnect Solutions as an Evening Customer Service Specialist in Portland! We're urgently hiring motivated individuals to deliver exceptional service during our high-traffic evening hours. This flexible part-time role offers competitive pay and the opportunity to grow with a dynamic team. Perfect for students, parents, or professionals seeking evening work. Enjoy modern facilities, comprehensive training, and a supportive culture focused on your success.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours
- Process transactions accurately using POS systems and maintain cash handling protocols
- Resolve customer inquiries and escalate complex issues to senior staff
- Assist with inventory management and store presentation standards
- Collaborate with team members to ensure smooth evening operations
- Document customer interactions and maintain accurate records
- Adhere to company safety policies and procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency and comfort with technology
- Flexible availability during evening and weekend hours
- Positive attitude and problem-solving mindset
- Must be 18+ years old and eligible to work in the US
- High school diploma or equivalent required