Job Description
Join Houston Connect Services as an Evening Customer Service Specialist and enjoy the flexibility of part-time evening shifts with weekly pay! We're seeking energetic individuals to deliver exceptional support to our diverse client base during peak evening hours. This role offers immediate start, competitive hourly wages, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income with consistent scheduling. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Resolve billing and service issues using CRM systems
- Process transactions and update customer accounts accurately
- Document interactions in compliance with company protocols
- Collaborate with team members to resolve complex escalations
- Maintain high customer satisfaction scores
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with Windows OS
- Reliable transportation to Energy Corridor location
- Availability for 3-5 evening shifts weekly (4:00 PM - 9:00 PM)