Job Description
Are you looking for a rewarding role that offers flexibility and growth?
MetroCare Solutions is currently seeking a dedicated and friendly Evening Customer Service Representative to join our growing team in Mesa, AZ. We pride ourselves on providing exceptional service to our community and are looking for individuals who are ready to learn and excel in a fast-paced environment.
In this role, you will be the face of our company during our peak evening hours. You will interact with valued clients, resolve inquiries efficiently, and ensure a positive experience for everyone who walks through our doors. We offer a competitive wage, paid training, and a supportive team culture.
MetroCare Solutions is currently seeking a dedicated and friendly Evening Customer Service Representative to join our growing team in Mesa, AZ. We pride ourselves on providing exceptional service to our community and are looking for individuals who are ready to learn and excel in a fast-paced environment.
In this role, you will be the face of our company during our peak evening hours. You will interact with valued clients, resolve inquiries efficiently, and ensure a positive experience for everyone who walks through our doors. We offer a competitive wage, paid training, and a supportive team culture.
Responsibilities
- Greet and assist customers in a friendly and professional manner during evening shifts.
- Handle customer inquiries via phone, email, and in-person with patience and accuracy.
- Process transactions and maintain accurate records of daily operations.
- Assist in maintaining a clean, organized, and welcoming store environment.
- Identify and resolve customer issues efficiently to ensure high satisfaction levels.
- Collaborate with the day shift team to ensure seamless workflow transitions.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus, but we are happy to train the right candidate.
- Must be available to work evenings (typically 4:00 PM - 10:00 PM).
- Strong verbal communication and interpersonal skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and lift up to 25 lbs.