Job Description
Are you looking for a rewarding opportunity in Denver? Metro Retail Group is currently seeking a dedicated Evening Customer Service Representative to join our dynamic team. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you. This role offers the flexibility of part-time hours with the potential for full-time advancement, perfect for those balancing other commitments.
As part of our evening team, you will be the face of our brand, ensuring our customers have a seamless shopping experience. We value reliability, positive energy, and a strong work ethic.
Responsibilities
- Customer Engagement: Greet customers warmly and assist with product inquiries and purchases with a smile.
- Operational Support: Ensure the sales floor is organized, clean, and fully stocked throughout the evening shift.
- Transaction Management: Process sales transactions accurately and efficiently using our Point of Sale (POS) systems.
- Issue Resolution: Address customer complaints or feedback professionally and find effective solutions.
- Inventory Assistance: Monitor inventory levels and coordinate with management to ensure timely restocking.
- Team Collaboration: Communicate effectively with the day shift team to ensure seamless handover and operations.
Qualifications
- Experience: Previous experience in customer service or retail is preferred but not required.
- Availability: Must be available to work evenings (4:00 PM - 10:00 PM) and weekends.
- Communication: Excellent verbal communication skills with a friendly, approachable demeanor.
- Reliability: Proven track record of punctuality and dependability in previous roles.
- Skills: Basic computer proficiency and cash handling experience are highly desirable.
- Education: High School Diploma or equivalent is required.