Job Description
Join Fresno Connect Solutions as an Evening Customer Service Representative and enjoy flexible weekly pay! We're seeking friendly, detail-oriented individuals to provide exceptional support to our clients during evening hours. This role offers a perfect work-life balance with evening shifts (5 PM - 9 PM, 3-4 days/week) and weekly direct deposits. No weekends required! Benefit from a supportive team environment, comprehensive training, and opportunities for advancement. If you're passionate about helping others and want reliable income with minimal scheduling conflicts, apply today!
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Resolve billing and account issues using internal systems
- Process orders and transactions accurately
- Document all interactions in CRM software
- Collaborate with day team for seamless service continuity
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication skills
- Basic computer proficiency (MS Office, CRM tools)
- Ability to work independently during evening hours
- Reliable transportation to Commerce Way location
- Positive attitude and problem-solving mindset