Job Description
Join Wichita Support Solutions as an Evening Customer Service Representative and enjoy flexible hours with weekly pay! We're seeking energetic individuals to deliver exceptional customer support during evening shifts. This role offers a dynamic work environment with opportunities for growth and competitive compensation. Perfect for students, professionals, or anyone seeking supplemental income. Apply today and start earning as soon as this week!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for response times
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal communication skills
- Ability to work independently and as part of a team
- Reliable transportation and consistent evening availability
- Basic proficiency with Microsoft Office and CRM software
- Positive attitude and problem-solving mindset