Job Description
Join our dynamic team at Wichita Community Services as an Evening Customer Service Representative! Perfect for students, parents, or anyone seeking flexible evening hours. No experience necessary – we provide comprehensive training to launch your career in customer service. Enjoy a supportive work environment with opportunities for advancement and competitive benefits. Make a difference in your community while building valuable skills for your future.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our digital systems
- Assist with scheduling and appointment coordination for community programs
- Maintain organized records of customer interactions and service requests
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive, welcoming atmosphere for all visitors
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- Ability to work independently and as part of a team
- Reliable transportation and punctual attendance
- Positive attitude and problem-solving mindset
- No prior experience required – training provided
- Flexibility to work evenings and weekends as needed