Job Description
Join our dynamic team as an Evening Customer Service Representative at Apex Retail Solutions! We're seeking friendly, motivated individuals to deliver exceptional customer experiences during our peak evening hours. This flexible part-time position offers competitive pay, comprehensive training, and opportunities for growth in a supportive retail environment. Perfect for students, parents, or anyone seeking a rewarding evening schedule in the heart of Charlotte.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately and efficiently using point-of-sale systems
- Resolve customer inquiries and concerns with empathy and professionalism
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain a clean, organized store environment
- Adhere to all company policies and security procedures
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evening shifts (3-5 days/week, 4-8 hours/day)
- Basic proficiency with POS systems and technology
- Exceptional problem-solving abilities and attention to detail
- Must be available to work weekends and holidays as needed