Job Description
Join FlexiPay Solutions and transform your evenings into income! We're seeking motivated Evening Customer Service Representatives to deliver exceptional support while enjoying the flexibility of daily pay. No more waiting for payday – get paid instantly after each shift! This is a perfect opportunity for students, gig workers, or anyone seeking supplemental income in the vibrant heart of New York City.
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing and account issues with professionalism
- Document interactions accurately in CRM systems
- Meet daily performance metrics and quality standards
- Collaborate with team members during peak evening hours
- Process payments and transactions securely
- Provide product support and service updates
Qualifications
- High school diploma or equivalent (students welcome)
- 1+ years customer service experience preferred
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environments
- Reliable transportation to Manhattan location
- Basic proficiency with CRM software
- Flexible availability evenings (4 PM - 11 PM)
- Positive attitude and problem-solving mindset