Job Description
Are you seeking a flexible opportunity to kickstart your career in customer service? Jacksonville Support Hub is currently hiring reliable Evening Associates to join our growing team in Jacksonville, FL. We value hard work, dedication, and a positive attitude.
We are looking for individuals who are available during the evening hours to assist our valued customers. Whether you are a student, a parent looking for a second shift, or simply someone seeking a stable part-time role, we want to hear from you.
What We Offer:
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- No Experience Needed: Comprehensive training is provided on the job.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Professional Growth: Clear pathways for career advancement.
Don't miss this chance to become a vital part of our community. Apply today and take the first step towards a fulfilling career!
Responsibilities
- Answer incoming customer inquiries via phone and email in a professional and friendly manner.
- Resolve customer issues and complaints with patience, empathy, and effective problem-solving skills.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain accurate records of customer interactions and transactions in our database systems.
- Collaborate with team members to ensure a smooth and productive workflow.
- Keep the work area clean, organized, and stocked with necessary supplies.
- Provide general information about products and services to assist customers in making informed decisions.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be available to work evening shifts (e.g., 4:00 PM - 10:00 PM).
- Strong communication skills and a professional telephone manner.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation and punctuality are essential.
- Ability to work independently as well as part of a team.
- A positive attitude and willingness to learn.