Job Description
Join our award-winning team at MetroConnect Solutions! We're urgently seeking energetic Evening Customer Service Associates to deliver exceptional experiences to our Atlanta-based clients. This flexible part-time role offers competitive pay, paid training, and growth opportunities within our dynamic retail environment. Perfect for students, parents, or professionals seeking evening schedules.
Our Atlanta headquarters features modern amenities, a collaborative culture, and convenient MARTA access. Enjoy a supportive atmosphere where your contributions directly impact customer satisfaction and business success. We value diversity, work-life balance, and professional development.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain customer records
- Resolve product inquiries and troubleshoot issues with empathy and efficiency
- Collaborate with team members to ensure seamless store operations during evening shifts
- Uphold brand standards through professional appearance and product knowledge
- Assist in inventory management and visual merchandising tasks
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent (college students welcome)
- Minimum 6 months customer service or retail experience preferred
- Strong verbal communication and conflict resolution skills
- Proficiency with basic computer applications and POS systems
- Flexible availability including evenings (5 PM - 11 PM), weekends, and holidays
- Ability to stand for extended periods and lift up to 25 pounds
- Positive attitude and commitment to outstanding service