Job Description
Join our vibrant Memphis team as an Evening Customer Service Associate! No experience needed – we provide comprehensive training to help you succeed. Enjoy flexible evening shifts while supporting our community with exceptional service. This role offers growth opportunities and a supportive work environment perfect for students, parents, or anyone seeking a rewarding part-time position.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Assist clients with account inquiries and resolve routine issues
- Process transactions accurately using our digital systems
- Maintain organized records of customer interactions
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and security protocols
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (preferred)
- Strong communication skills and positive attitude
- Basic computer literacy and willingness to learn new systems
- Reliable transportation to our Beale Street location
- Ability to work independently and as part of a team
- Evening availability (4:00 PM - 10:00 PM, weekends included)