Job Description
Join our vibrant team at Austin Community Hub as an Evening Customer Service Associate! We're seeking friendly, detail-oriented individuals to deliver exceptional experiences during our evening hours. This flexible part-time role is perfect for students, career-changers, or anyone seeking a rewarding evening opportunity in the heart of Austin. Enjoy a supportive environment with growth potential while serving our diverse community.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions during evening hours
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Assist with event setup, inventory management, and facility maintenance during evening shifts
- Resolve customer inquiries and escalate complex issues to the evening supervisor
- Collaborate with team members to ensure seamless evening operations and service continuity
- Maintain a clean, organized, and welcoming environment for evening visitors
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication skills with a customer-first mindset
- Basic proficiency with POS systems and digital tools
- Ability to work independently and as part of a team during evening shifts
- Reliable transportation and punctuality for scheduled evening hours
- Previous customer service experience preferred but not required
- Positive attitude and adaptability in fast-paced evening environments