Job Description
Are you looking for a flexible part-time job in Austin that offers growth opportunities? Austin Connect Solutions is currently hiring Entry-Level Customer Service Representatives to join our growing team. We pride ourselves on a supportive work environment where no prior experience is necessary, only a willingness to learn and a great attitude.
In this role, you will be the friendly voice and face of our brand, ensuring our customers receive top-tier service. We offer paid training, competitive hourly pay, and the chance to advance within the company.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat in a timely and professional manner.
- Assist customers with product information, order status, and resolving basic account issues.
- Document customer interactions and feedback accurately in our CRM system.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Stay updated on company policies and product knowledge through ongoing training.
Qualifications
- Must be 18 years of age or older.
- Strong verbal communication skills and a friendly demeanor.
- Ability to type at least 35 WPM.
- Reliable internet connection and computer access (for remote training).
- Flexibility to work weekends, evenings, and holidays as needed.