Job Description
Join Our Team in Colorado Springs
Are you seeking a rewarding part-time position that fits perfectly around your evening schedule? Apex Tech Solutions is actively hiring an Entry-Level Evening Support Specialist in Colorado Springs, CO. We pride ourselves on providing exceptional customer experiences, and we are looking for motivated individuals to join our night shift team. This is a fantastic opportunity for students, retirees, or anyone looking to earn competitive pay with flexible hours.
Why Choose Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Flexible Scheduling: Enjoy the freedom to choose your shifts.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Modern Environment: Work in a cutting-edge facility with great amenities.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Provide accurate information regarding products and services to resolve customer issues.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the day-shift team to ensure a seamless workflow.
- Maintain a high standard of professionalism and patience in all communications.
- Assist in troubleshooting technical issues for end-users.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory (comprehensive training provided).
- Basic computer literacy and typing skills.
- Ability to work evenings, typically from 4:00 PM to 12:00 AM.
- Strong verbal and written communication skills.
- Reliable transportation (optional, depending on role).