Job Description
Join Fort Worth Retail Solutions as an Entry-Level Customer Service Specialist and launch your career in a dynamic retail environment! We're seeking motivated individuals with a passion for exceptional service to support our growing team. This flexible part-time role offers on-the-job training and opportunities for advancement within our Fort Worth headquarters. Enjoy a supportive atmosphere where your contributions make a real impact while gaining valuable experience in customer relations, inventory management, and point-of-sale systems.
Responsibilities
- Deliver outstanding in-person and phone customer support
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalations professionally
- Collaborate with team members to maintain store standards
- Participate in product knowledge training sessions
- Support visual merchandising and store appearance
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience
- Basic computer proficiency and POS system aptitude
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Positive attitude with customer-first mindset
- Reliable transportation to Commerce Street location
- Must pass background check and drug screening