Job Description
Join our dynamic team at Urban Solutions Inc. as a Part-Time Customer Service Representative! No prior experience is required – we provide comprehensive training to help you succeed. This role offers flexible hours perfect for students, career changers, or anyone seeking work-life balance in the heart of Chicago. Enjoy competitive pay, a supportive work environment, and opportunities for growth within our expanding organization.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Assist clients with product inquiries and resolve issues promptly
- Process transactions accurately using our point-of-sale system
- Maintain organized records of customer interactions
- Collaborate with team members to ensure seamless service delivery
- Contribute to a positive and inclusive workplace culture
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Reliable transportation to downtown Chicago location
- Ability to work evenings and weekends (20-25 hours/week)
- Positive attitude and customer-focused mindset
- No prior experience necessary – training provided