Job Description
Are you looking for a flexible, entry-level opportunity in the heart of Charlotte? Charlotte Dynamic Solutions is seeking motivated individuals to join our dynamic team. We value growth, integrity, and a customer-first mindset.
In this role, you will gain valuable experience in customer relations and data management while enjoying a work-life balance that fits your schedule. No prior experience is required; we provide comprehensive training.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Accurately input and maintain customer data into our CRM systems.
- Assist in resolving customer issues and escalating complex concerns to management.
- Process orders and manage inventory records as needed.
- Collaborate with team members to ensure a smooth daily workflow.
- Participate in weekly training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and typing skills (40+ wpm).
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings.
- Strong attention to detail and organizational skills.
- Must be self-motivated and eager to learn.