Job Description
Join Memphis Community Solutions as an Entry-Level Customer Service Associate and kickstart your career in a dynamic, supportive environment. We're seeking enthusiastic individuals to deliver exceptional service to our diverse client base while gaining valuable professional experience. This flexible part-time role offers growth opportunities and competitive compensation in the heart of Memphis.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with team members to resolve service issues efficiently
- Support community outreach initiatives and local event coordination
- Adhere to company policies and regulatory compliance standards
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong verbal communication and active listening skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and commitment to customer satisfaction
- Valid Tennessee driver's license (if required for local travel)
- No prior experience necessary – full training provided