Job Description
Are you looking for part-time jobs in Charlotte, NC that offer the financial stability of a weekly paycheck? Charlotte Tech Solutions is seeking dedicated Customer Service Representatives to join our dynamic team. We value work-life balance and offer competitive pay rates with guaranteed weekly disbursements. If you thrive in a fast-paced environment and want to advance your career in tech support, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid every Friday with our direct deposit system.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Modern Work Environment: Collaborative and tech-forward culture.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat, resolving inquiries efficiently and professionally.
- Manage and update client databases with high accuracy to ensure data integrity and compliance.
- Assist in troubleshooting technical issues for our diverse client base using remote diagnostic tools.
- Collaborate with the sales and operations teams to improve service delivery and customer retention.
- Process and verify weekly payroll documentation and time logs for accuracy.
- Document customer feedback and contribute to the continuous improvement of our service protocols.
Qualifications
- High school diploma or equivalent (Associate’s degree in Business or Technology preferred).
- Proven experience in customer service or administrative support roles.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM software.
- Excellent verbal and written communication skills with a focus on professionalism.
- Ability to work part-time hours with a flexible schedule and meet performance targets.
- Basic understanding of computer hardware and software troubleshooting.