Job Description
Join Sunshine Solutions Group, Florida's premier customer experience provider, and unlock your potential in our dynamic team! We're seeking passionate individuals for flexible part-time and full-time roles across Orlando and surrounding areas. Whether you're a student, career-changer, or seasoned professional, our competitive benefits package includes health insurance (for full-time), paid training, and advancement opportunities. Enjoy our modern, collaborative work environment where your contributions directly impact our growth. Apply today and become part of Florida's thriving service industry!
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and complaints with empathy and efficiency
- Process transactions and maintain accurate customer records
- Collaborate with team members to optimize service workflows
- Identify opportunities for process improvements
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Ability to work flexible shifts including weekends
- Basic math and data entry competencies
- Positive attitude and team-oriented mindset
- Valid Florida driver's license (if applicable for location)