Job Description
Join Chicago's premier hospitality destination as a Weekend Hospitality Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during peak weekend hours. This role combines flexible scheduling with competitive compensation and growth opportunities within our luxury hotel portfolio.
Why Work With Us? • Weekend shift flexibility • Premium training programs • Employee discounts • Career advancement pathways • Vibrant downtown location
Responsibilities
- Deliver personalized guest services across front desk, concierge, and event support
- Manage check-in/check-out processes with efficiency and warmth
- Coordinate weekend events and VIP guest experiences
- Maintain pristine facility standards across public areas
- Resolve guest inquiries with solution-oriented approach
- Collaborate with cross-functional teams during high-traffic periods
- Execute upselling strategies for premium services
Qualifications
- Minimum 1 year hospitality/customer service experience
- Availability for weekend shifts (Fri-Sun) and holidays
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Proficiency with property management systems
- Valid Illinois Food Handler's certification (preferred)
- Professional appearance and demeanor
- Basic knowledge of Chicago attractions/events