Job Description
Join Nashville's premier hospitality team as an Evening Customer Service Specialist! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, growth opportunities, and a vibrant team environment. Perfect for students, artists, or anyone seeking work-life balance.
Why you'll love working with us: Flexible scheduling (evening shifts 4-6 days/week), complimentary meals during shifts, employee discounts, and monthly team-building events. We invest in your development with paid training and advancement paths.
Responsibilities
- Deliver personalized service to guests during evening operations (5 PM - 11 PM)
- Process payments accurately and efficiently using POS systems
- Prepare high-quality food and beverage items per company standards
- Maintain pristine cleanliness and organized service areas
- Resolve guest inquiries with professionalism and empathy
- Collaborate with team members during peak rush periods
- Adhere to safety protocols and inventory management procedures
Qualifications
- Minimum 6 months customer service experience preferred
- Flexible availability for evening shifts (weekdays and weekends)
- Basic math skills and cash handling proficiency
- Strong communication and problem-solving abilities
- Ability to stand/walk for extended periods
- Food Handler's Certificate or willingness to obtain
- Positive attitude and team-oriented mindset