Job Description
Join our award-winning team at Mountain Peak Resorts, where we create unforgettable mountain experiences for guests across Colorado. We're seeking passionate Weekend Hospitality Associates to deliver exceptional service during our busiest guest periods. This flexible weekend shift role offers the perfect opportunity for students, adventurers, and individuals seeking supplemental income while enjoying Denver's vibrant weekend culture.
Why You'll Love Working With Us:
- Competitive weekend shift premiums
- Free access to resort amenities
- Training for hospitality certifications
- Team building events with fellow weekend warriors
Responsibilities
- Deliver exceptional guest experiences during weekend peak hours
- Process reservations and manage check-in/check-out procedures
- Respond to guest inquiries with prompt, friendly service
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and operate POS systems
- Maintain pristine facility standards across public areas
- Resolve guest concerns with professionalism and empathy
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability to work Saturday/Sunday shifts (6 AM - 2 PM or 2 PM - 10 PM)
- Strong problem-solving abilities and conflict resolution skills
- Basic cash handling and POS system proficiency
- Ability to stand/walk for extended periods
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Knowledge of Denver metro area preferred