Job Description
Immediate Weekend Opportunities Available! Join our dynamic team as a Weekend Customer Service Specialist at Atlanta Hospitality Group. We're urgently seeking energetic individuals to deliver exceptional guest experiences during our busiest weekend hours. This flexible part-time role offers competitive pay and the chance to build hospitality skills in a vibrant downtown Atlanta setting. Perfect for students or professionals seeking weekend work with no evenings required.
Responsibilities
- Deliver outstanding customer service across multiple touchpoints including phone, email, and in-person interactions
- Manage high-volume weekend reservation systems with precision and efficiency
- Resolve guest inquiries and concerns promptly while maintaining brand standards
- Process transactions accurately and maintain detailed operational records
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Uphold strict cleanliness and safety protocols in all guest areas
- Contribute to weekend inventory management and supply replenishment
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or hospitality experience preferred
- Exceptional communication skills with professional demeanor
- Proficiency with reservation systems and basic office software
- Ability to work weekends (Sat/Sun) with flexible daytime availability
- Strong problem-solving abilities and attention to detail
- Must pass background check and drug screening
- Valid Georgia driver's license if transportation required