Job Description
Immediate opening for motivated part-time Customer Service Representative! Join our award-winning Wichita team and deliver exceptional patient experiences in a fast-paced healthcare environment. Enjoy flexible scheduling, competitive pay, and comprehensive training. Perfect for students, parents, or career changers seeking work-life balance.
We're expanding our support team and need compassionate individuals to handle patient inquiries, schedule appointments, and maintain accurate records. No healthcare experience required – we provide full onboarding!
Responsibilities
- Manage incoming patient calls and inquiries with empathy and efficiency
- Schedule and confirm medical appointments using our advanced EHR system
- Update patient records and maintain HIPAA-compliant documentation
- Resolve billing questions and process insurance verifications
- Collaborate with clinical teams to ensure seamless patient care coordination
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong computer proficiency with MS Office Suite
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment
- Attention to detail and problem-solving aptitude
- Must pass background check and drug screening