Job Description
Are you a tech-savvy professional looking for flexible weekend work? We are urgently seeking a detail-oriented IT Support Specialist to join our growing team in Charlotte, NC. This part-time weekend position offers a competitive salary and the perfect opportunity to leverage your technical skills while enjoying a flexible schedule.
Why Join Us?
- Flexible Schedule: Work just 4 days a week (Friday - Sunday).
- Competitive Pay: Earn $20 - $25/hour based on experience.
- Growth Opportunities: Potential for full-time conversion and career advancement.
We are committed to maintaining top-tier technology standards and need a reliable professional to ensure our systems run smoothly during peak weekend operations.
Responsibilities
- Provide on-site technical support for hardware, software, and network issues.
- Triage and resolve incoming IT help desk tickets efficiently and accurately.
- Perform routine system maintenance, updates, and security patching.
- Assist colleagues with software installations and user account access.
- Maintain detailed logs of technical issues and resolutions.
- Ensure all weekend operations comply with company IT security policies.
Qualifications
- Associate degree in Information Technology, Computer Science, or related field.
- 1-2 years of experience in IT support, help desk, or technical support roles.
- Proficiency in Windows, macOS, and basic Linux administration.
- Strong troubleshooting skills and a logical approach to problem-solving.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision during weekends.