Job Description
We are currently seeking dedicated professionals to join our team in Kansas City, MO. This is an urgent hiring opportunity for evening part-time jobs that offer the flexibility you need with the competitive pay you deserve. If you are looking for a stable position that fits around your lifestyle, we want to hear from you.
Our client is a rapidly growing industry leader looking to expand their support team. You will play a crucial role in ensuring our clients receive top-tier service during our evening operations. We pride ourselves on a professional yet welcoming work culture where every team member is valued.
Why Apply?
- Competitive hourly wage ($18 - $22/hr)
- Flexible evening schedules
- Immediate start availability
- Opportunities for career growth within the company
Responsibilities
- Answer and manage incoming customer inquiries via phone and email with a professional, empathetic tone.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Update and maintain accurate customer records and database information in real-time.
- Collaborate with the day-shift management team to ensure seamless workflow transitions.
- Resolve customer complaints and escalate complex issues to senior leadership promptly.
- Maintain a clean, organized, and safe workspace to promote high operational standards.
- Perform basic data entry and administrative support tasks as required.
Qualifications
- High school diploma or GED equivalent is required.
- Must be available to work evening shifts (e.g., 4:00 PM – 10:00 PM) on a consistent basis.
- Strong verbal and written communication skills are essential.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is highly preferred.
- Previous customer service experience is a plus but not mandatory for all roles.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Reliable transportation is required to commute to our Kansas City location.