Job Description
Are you looking for a rewarding evening job in Columbus? LogiStream Solutions is currently urgently hiring dedicated Part-Time Customer Service Representatives to join our dynamic team. We value our employees and offer a supportive work environment with flexible scheduling options to fit your lifestyle.
In this role, you will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. If you are looking for a stable opportunity with immediate openings, we want to hear from you.
Responsibilities
- Manage and respond to incoming customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints and issues with patience and a focus on problem resolution.
- Process orders, returns, and exchanges accurately using our CRM system.
- Update customer information and maintain detailed records of all interactions.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED required; prior customer service experience is a plus.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing skills (35+ WPM).
- Ability to work a flexible evening schedule, including weekends and holidays.
- Strong problem-solving skills and a customer-first attitude.
- Ability to work in a fast-paced, high-volume environment.