Job Description
Are you seeking a flexible work-life balance? Horizon Workforce Solutions is urgently hiring for evening part-time roles in Chicago, IL. We value talent over experience, making this an ideal opportunity for students and entry-level professionals looking to kickstart their career in a dynamic corporate environment.
Join a team that prioritizes professional development, competitive compensation, and a supportive culture. Whether you are a student juggling classes or an experienced professional seeking a second shift, we have a spot for you.
Responsibilities
- Assist customers via phone, email, and live chat during evening shifts.
- Process incoming requests and resolve inquiries with a focus on customer satisfaction.
- Perform data entry and maintain accurate digital records of customer interactions.
- Collaborate with team leads to ensure daily operational goals are met.
- Identify opportunities to improve service processes and customer experience.
Qualifications
- High school diploma or GED required.
- Must be available to work evening shifts (4:00 PM – 10:00 PM).
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.