Job Description
Join our dynamic team at Baltimore Community Services and make an immediate impact! We're urgently seeking energetic Evening Part-Time Customer Service Specialists to deliver exceptional experiences during our peak evening hours. This flexible role offers competitive pay, growth opportunities, and the chance to serve our vibrant Baltimore community. Perfect for students, parents, or anyone seeking evening work with a purpose.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours (4 PM - 11 PM)
- Process transactions accurately and maintain detailed service records
- Resolve customer inquiries with empathy and efficiency
- Assist with inventory management and store presentation
- Collaborate with day team to ensure seamless service transitions
- Uphold company standards for safety and customer satisfaction
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings, weekends, and holidays as needed
- Basic computer proficiency with POS systems
- Valid driver's license and reliable transportation
- Positive attitude with commitment to community service