Job Description
Are you seeking a dynamic opportunity to balance your day with a rewarding evening career? Apex Customer Relations is currently looking for dedicated evening part-time Customer Support Associates in Houston, Texas. We pride ourselves on a culture of inclusivity, growth, and flexibility.
Why Join Us?
- Zero experience required – we provide comprehensive training.
- Competitive hourly rates with shift differentials.
- Flexible scheduling to fit your lifestyle.
We are looking for individuals who are reliable, eager to learn, and ready to make an impact in our vibrant team.
Responsibilities
- Handle high-volume inbound and outbound customer inquiries with a professional and empathetic tone.
- Resolve product issues and complaints efficiently to ensure high customer satisfaction scores.
- Document customer interactions accurately in our CRM system.
- Assist customers in navigating our digital platforms and services.
- Collaborate with the morning shift team to ensure seamless service continuity.
- Maintain a clean and organized workspace.
Qualifications
- Must be available to work evening shifts (e.g., 4:00 PM – 12:00 AM).
- High school diploma or GED equivalent is required.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Reliable internet connection and computer literacy.
- A positive attitude and willingness to learn.