Job Description
We are currently seeking a dedicated Part-Time Technical Support Associate to join our team in Oakland, CA. This is an urgent hiring opportunity for individuals looking to kickstart their career in Information Technology. We welcome students and recent graduates who are eager to learn and grow with us.
In this role, you will assist our clients with technical troubleshooting, software installation, and hardware maintenance. If you are looking for flexible Part Time Jobs with competitive pay, this is the perfect opportunity for you.
Responsibilities
- Diagnose and resolve hardware and software technical issues for end-users.
- Provide exceptional customer support via phone, email, and in-person.
- Perform routine maintenance on office equipment and IT inventory.
- Assist with network connectivity and security setup.
- Document all technical issues and resolutions in the helpdesk system.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/macOS), and peripherals.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.