Job Description
Join our award-winning team at Harmony Wellness Center as a Part-Time Receptionist! We're seeking a warm, professional individual to be the first point of contact for our clients in the heart of New Orleans. This flexible role offers a supportive environment where you'll contribute to creating exceptional patient experiences while growing your administrative skills. Enjoy competitive pay, free parking, and a vibrant downtown location.
Responsibilities
- Manage front desk operations including call screening, patient check-in/out, and appointment scheduling
- Maintain accurate patient records using our EMR system with strict HIPAA compliance
- Coordinate multi-line phone system and triage incoming communications
- Process payments and manage insurance verification
- Assist with office inventory management and supply ordering
- Support marketing initiatives through client outreach and event coordination
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare/service industry
- Proficiency with Microsoft Office Suite and EMR systems (Epic/Meditech preferred)
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in fast-paced environment while maintaining composure
- Valid Louisiana driver's license and reliable transportation
- Availability for weekends and evening shifts (20-25 hours/week)
- Basic knowledge of medical terminology (certification a plus)