Job Description
Join our vibrant healthcare team at Baltimore City Wellness Center as a Part-Time Receptionist! We're seeking a polished professional to create exceptional first impressions while supporting our busy administrative operations. This role offers flexible scheduling (20-25 hours/week) with competitive compensation and a supportive environment focused on growth and work-life balance.
As the face of our practice, you'll manage patient interactions, coordinate appointments, and maintain a welcoming atmosphere. Perfect for students or career transitioners seeking meaningful part-time work in Baltimore's thriving healthcare sector. Enjoy free parking and a collaborative culture that values your contributions.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule and confirm appointments using our EMR system
- Maintain clean, organized reception area and waiting space
- Process insurance verification and collect co-pays accurately
- Coordinate incoming/outgoing mail and deliveries
- Assist with basic clerical tasks including filing and data entry
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or front desk experience required
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and customer service skills
- Ability to multitask in a fast-paced healthcare environment
- Professional appearance and polished phone demeanor
- Flexibility to work occasional evenings/weekends if needed
- Basic knowledge of HIPAA compliance standards