Job Description
Join our award-winning healthcare team as an Evening Receptionist and receive an immediate $1,500 sign-on bonus! We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM). Enjoy a supportive environment, comprehensive benefits package, and career growth opportunities in Albuquerque's most dynamic medical practice.
As the first point of contact, you'll embody our commitment to exceptional patient experiences while handling scheduling, insurance verification, and administrative coordination. This role is perfect for detail-oriented individuals who thrive in fast-paced settings and value work-life balance through our evening shift structure.
Responsibilities
- Manage patient check-in/check-out procedures with exceptional customer service
- Handle multi-line phone systems and direct communications efficiently
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and manage daily financial transactions
- Prepare end-of-day reports and maintain office supplies inventory
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Valid New Mexico driver's license (if transportation required)
- Flexible schedule availability including weekends