Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Oakland Community Health Center. We're urgently seeking a friendly and professional individual to be the first point of contact for our diverse patient community. This role offers flexible hours and the opportunity to make a meaningful impact in a supportive environment. If you're passionate about exceptional customer service and thrive in a fast-paced setting, apply today to become part of our award-winning team!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone calls and route inquiries to appropriate departments
- Process patient registrations and maintain accurate medical records
- Coordinate office correspondence and manage incoming mail/packages
- Assist with administrative tasks including filing, data entry, and inventory management
- Support clinical staff with patient flow and communication needs
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year experience in front desk or customer service role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong organizational skills and attention to detail
- Basic knowledge of medical terminology (preferred)
- Flexibility to work evenings/weekends as needed