Job Description
Join our award-winning healthcare team as a part-time receptionist! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art Louisville facility. Enjoy flexible scheduling (20-25 hrs/week) in a supportive environment where your contributions directly impact patient satisfaction. Perfect for students or career changers seeking work-life balance.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with professional etiquette
- Process insurance verification and collect patient payments
- Maintain accurate medical records and HIPAA-compliant documentation
- Coordinate with clinical staff for patient flow optimization
- Assist with office inventory management and supply ordering
Qualifications
- High school diploma or equivalent required; associates degree preferred
- 1+ years customer service or medical reception experience
- Proficiency in Microsoft Office and EMR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment