Job Description
Join our award-winning medical practice as a Part-Time Receptionist and become the first point of contact for our valued patients! We're seeking a polished professional to deliver exceptional customer service while managing front desk operations. This role offers flexible hours (20-25/week) in a modern, fast-paced environment with growth opportunities. If you thrive in healthcare settings and possess stellar communication skills, apply today to join our dedicated team!
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Schedule appointments and maintain electronic health records (EHR) systems
- Process patient registrations, insurance verification, and billing documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain clean, organized reception area and office supplies inventory
- Handle confidential patient information with HIPAA compliance
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional verbal/written communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure during high-volume periods
- Basic medical terminology knowledge preferred
- Positive attitude with commitment to patient satisfaction