Job Description
Join our award-winning healthcare team as an Evening Receptionist and become the first point of contact for our valued patients. We're seeking a polished professional to deliver exceptional service during our evening hours (3 PM - 11 PM). This full-time direct-hire role offers competitive pay, comprehensive benefits, and a supportive work environment in Houston's premier medical district.
As the face of our practice, you'll manage patient check-ins, handle confidential records, and coordinate with medical staff to ensure seamless operations. If you thrive in fast-paced settings and possess outstanding communication skills, we encourage you to apply today.
Responsibilities
- Manage patient check-ins and appointments during evening shifts
- Answer multi-line phone system and direct calls to appropriate departments
- Verify insurance information and collect co-pays efficiently
- Maintain accurate patient records in electronic health systems
- Coordinate with clinical staff to optimize patient flow
- Process payments and manage daily reconciliation tasks
- Ensure reception area remains clean and professional
- Assist with light administrative duties as needed
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with medical scheduling software (e.g., Epic, Athenahealth)
- Exceptional verbal and written communication skills
- Ability to handle sensitive patient information with discretion
- Strong multitasking abilities in high-pressure environments
- High school diploma or equivalent required
- Basic knowledge of medical terminology preferred
- Flexibility to work evenings, weekends, and holidays as needed