Job Description
Join our dynamic healthcare team as an Evening Receptionist and become the cornerstone of patient experiences! Harmony Healthcare Solutions is seeking a polished professional to manage our front desk operations during evening hours. This role combines administrative excellence with compassionate patient care in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and the opportunity to grow within our award-winning organization.
As the first point of contact for patients and visitors, you'll embody our commitment to exceptional service while ensuring smooth clinic operations. If you thrive in a setting where multitasking meets meaningful human interaction, this is your chance to shine!
Responsibilities
- Manage front desk operations during evening hours, including patient check-in/check-out, appointment scheduling, and phone triage
- Maintain accurate patient records using EHR systems while ensuring HIPAA compliance
- Coordinate with clinical staff to optimize patient flow and address urgent needs
- Handle administrative tasks such as filing, data entry, and supply inventory management
- Create a welcoming atmosphere for patients and visitors with exceptional customer service
- Resolve patient inquiries and concerns promptly and professionally
- Assist with light clerical duties and support special evening events
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm and professional under pressure
- Flexible schedule availability including evenings and weekends
- Basic medical terminology knowledge