Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Fresno Community Medical Center! We're seeking a polished professional to deliver exceptional front-desexperiences to our valued patients. This role offers flexible hours (20-25 hrs/week) in a supportive environment where your organizational skills directly impact patient satisfaction. Perfect for detail-oriented individuals passionate about healthcare administration.
Responsibilities
- Manage multi-line phone system with exceptional call handling and triage
- Coordinate patient check-in/check-out procedures with accuracy and empathy
- Maintain electronic health records (EHR) and scheduling systems
- Process insurance verifications and collect co-payments
- Prepare correspondence and administrative documentation
- Collaborate with medical staff to ensure seamless clinic operations
Qualifications
- Minimum 1 year receptionist/front desk experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Exceptional written/verbal communication skills
- Strong knowledge of HIPAA compliance protocols
- Ability to multitask in fast-paced medical environments
- High school diploma or equivalent required
- Bilingual English/Spanish highly desirable