Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Pacific Northwest Medical Group. Be the welcoming face of our Portland clinic while supporting our mission to deliver exceptional patient care. This flexible role offers the perfect blend of professional growth and work-life balance in a dynamic healthcare environment.
Why Work With Us?
We pride ourselves on our patient-first culture, competitive compensation, and commitment to employee development. Enjoy free parking, health benefits for part-time staff, and opportunities for advancement within our growing network of clinics.
Responsibilities
- Manage patient check-in/out processes with efficiency and warmth
- Handle multi-line phone system and route calls to appropriate departments
- Schedule and confirm patient appointments using our EMR system
- Maintain organized front desk area and patient records
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with light administrative tasks including filing and data entry
- Resolve patient inquiries with professionalism and empathy
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Professional demeanor with a positive attitude
- Flexibility to work evenings/weekends as needed