Job Description
Join our award-winning medical team as a part-time receptionist at Harmony Healthcare Center! We're seeking a polished professional to create exceptional first impressions for our patients in Charlotte's vibrant Uptown district. Enjoy flexible scheduling, competitive pay, and a supportive environment where your administrative expertise directly impacts patient care excellence. Why join us?
- Modern healthcare facility with state-of-the-art amenities
- Free on-site parking and transit reimbursement
- Health benefits eligibility (20+ hours/week)
- Professional development stipend
Responsibilities
- Manage multi-line phone system with 50+ daily calls
- Schedule patient appointments using Epic EMR software
- Process insurance verifications and registration paperwork
- Coordinate with clinical staff for patient flow efficiency
- Maintain HIPAA-compliant patient records
- Assist with medical supply inventory management
- Handle incoming/outgoing mail and deliveries
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced medical environment
- Basic knowledge of medical terminology (training provided)
- Flexibility to work evenings/weekends (2-3 shifts/week)
- Valid North Carolina driver's license (for occasional errands)