Job Description
Join our award-winning healthcare team as a Part-Time Receptionist in Colorado Springs! We're urgently seeking a polished professional to be the first point of contact for patients and visitors. This role offers flexible hours (20-25 hrs/week) in a modern, collaborative environment with competitive compensation and growth opportunities. If you excel in customer service and thrive in dynamic settings, apply today!
Responsibilities
- Manage multi-line phone system with exceptional call routing and message handling
- Greet patients/visitors warmly, verify insurance, and collect co-pays efficiently
- Maintain accurate patient records and scheduling using Epic EMR system
- Coordinate with clinical staff for seamless patient flow and appointment management
- Process incoming/outgoing mail, packages, and office supplies inventory
- Support administrative tasks including filing, scanning, and data entry
- Uphold HIPAA compliance and strict confidentiality protocols
Qualifications
- Minimum 1 year receptionist/front desk experience in healthcare setting
- Proficiency with multi-line phones and scheduling software (Epic preferred)
- Exceptional communication and conflict resolution skills
- Detail-oriented with ability to multitask in fast-paced environment
- Valid Colorado driver's license and reliable transportation
- High school diploma or equivalent; college coursework a plus
- Flexible availability including evenings/weekends as needed
- Basic knowledge of medical terminology