Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at the Urban Wellness Center! We're seeking a polished professional to create exceptional first impressions for our diverse clientele. This role offers flexible scheduling (20-25 hours/week) in a vibrant downtown Portland location with competitive benefits including health stipends and paid time off. If you thrive in fast-paced environments and value work-life balance, apply today to become the welcoming face of our practice!
Responsibilities
- Manage multi-line phone system with exceptional call handling and message routing
- Coordinate patient appointments using EMR software while maintaining detailed scheduling accuracy
- Greet visitors promptly, verify insurance details, and manage intake paperwork
- Maintain immaculate reception area and ensure seamless office supply inventory
- Process payments, reconcile daily transactions, and assist with light billing tasks
- Collaborate with clinical staff to optimize patient flow and resolve scheduling conflicts
- Support administrative projects including data entry and document management
Qualifications
- Minimum 1 year experience in medical or professional reception role
- Proficiency in EMR systems (Epic/Meditech) and Microsoft Office Suite
- Exceptional multitasking abilities with strong attention to detail
- Professional demeanor with outstanding customer service skills
- Ability to maintain composure during peak hours while managing sensitive information
- High school diploma or equivalent; college degree preferred
- Flexibility to work evenings/weekends as needed (Sat/Sun shifts available)
- Basic knowledge of HIPAA compliance and medical terminology